Privacy Notice for Hillview Finance Limited

Why You Should Read This Notice

At Hillview Finance Limited, your privacy is our priority. This notice explains how we collect, use, and protect your personal information (referred to as “Personal Data”), including sensitive information about health or family circumstances (“Sensitive Personal Data”). It also outlines your rights under UK law, ensuring transparency and compliance with the UK General Data Protection Regulation (UK GDPR).

1. What Is Personal Data?

Personal Data refers to information that identifies you directly (e.g., name, address, date of birth) or indirectly (e.g., employment details, health history). Examples of Personal Data we collect include:

  • Identification Information: Name, address, date of birth, marital status, contact details, and identification documents.
  • Financial Information: Employment and remuneration details, bank account information, credit history, and details of income and expenditure.
  • Product Details: Information about your existing mortgage, finance, or insurance products and their terms.

2. How We Use Your Personal Data

We collect and process your Personal Data to provide mortgage, finance, and insurance services. This includes:

  1. Assessing your needs and recommending suitable products.
  2. Arranging financial and insurance products on your behalf.
  3. Fulfilling legal and regulatory obligations, including reporting to relevant authorities.

We may also retain and use your Personal Data after the conclusion of our services if it aligns with legitimate business interests, such as:

  • Responding to inquiries or complaints.
  • Meeting regulatory or legal requirements.

If your relationship with us involves children under the age of 13, we may collect and use their Personal Data, including Sensitive Personal Data, with appropriate safeguards.

3. Sensitive Personal Data

Sensitive Personal Data includes:

  • Health details, medical history, or prognosis for insurance applications.
  • Information on ethnic origin or criminal convictions where required by insurance providers.

We process Sensitive Personal Data only with your explicit consent, ensuring that the insurance products meet your needs and comply with regulatory requirements.

4. How We Collect Your Data

We primarily collect your Personal Data directly from you through:

  • Forms, telephone calls, emails, or online communications.

We may also obtain data from third parties, such as:

  • Credit Reference Agencies: For identity verification and affordability checks.
  • Land Registry or DVLA: To validate property or vehicle information.

Where we obtain information from third parties, we ensure your prior consent.

5. Sharing Your Data

We may share your Personal Data with:

  • Finance and insurance providers to arrange products on your behalf.
  • Professional service providers (e.g., solicitors, estate agents, surveyors) to support your application.
  • Regulatory bodies, such as the FCA, as required by law.

We ensure that any third parties accessing your data adhere to data protection laws and only use your information for agreed purposes.

6. Data Security

We are committed to protecting your data using:

  • Secure databases, encrypted systems, and access controls.
  • Regular audits to ensure compliance with security standards.

You can help protect your data by using strong passwords and avoiding sharing sensitive information over unsecured channels.

7. Data Retention

We retain your Personal Data for a minimum of six years following the conclusion of our services. In some cases, we may retain data longer if required by law or regulatory obligations.

8. Your Rights

Under UK law, you have the right to:

  • Access the Personal Data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request the deletion or restriction of your data, where applicable.
  • Object to the processing of your data for specific purposes.
  • Request an electronic copy of your data for transfer to another provider.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the details below.

Contact Us

If you have questions about this notice or wish to exercise your rights, contact:

Alastair Campbell

Hillview Finance Limited

4th Floor Centenary House, 1 Centenary Way, Salford, England, M50 1RF

Email: alastair@hillviewfinance.co.uk

If you believe we have mishandled your data, you can also contact the UK’s data protection authority:

Information Commissioner’s Office (ICO)

9. Marketing Communications

We may send updates about relevant products or services. You can opt out of marketing communications by contacting us or following the instructions in our messages.

10. Policy Updates

We review this privacy notice periodically to ensure compliance with laws and regulations. Any updates will be posted on our website. Thank you for trusting Hillview Finance Limited with your data.